Privacy Policy

Introduction

This Privacy Policy explains how H2O Pressure Washing, LLC ("we," "us," or "our") collects, uses, and protects your information when you visit our website, request a quote, or use our services. By using our site or submitting a form, you agree to the practices described here.

Information We Collect

We collect information in the following ways:

• Information you give us — your name, phone number, email address, property address, and details about the services you request when you complete a form, request a quote, or contact us by phone.
• Information from our ads and lead forms — when you respond to one of our ads on Facebook or Instagram, we receive the contact details and answers you submit through the form.
• Information collected automatically — basic device and usage data such as your IP address, browser type, and the pages you view, gathered through cookies and similar technologies, including analytics and advertising tools like the Meta (Facebook) Pixel.

How We Use Your Information

We use the information we collect to respond to your quote requests, schedule and perform services, send appointment confirmations and follow-ups, provide customer support, improve our website and services, and — where you have agreed — send you offers, reminders, and updates.

Text Messaging (SMS)

Cookies & Tracking Technologies

We use cookies and similar technologies, including website analytics and the Meta Pixel, to understand how our site is used and to measure and improve our advertising. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business — such as scheduling, customer-relationship management (CRM), communication, and payment providers — and only as needed to deliver our services. We may also disclose information when required by law or to protect our rights.

Third-Party Links

Our website may contain links to third-party sites that we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Data Retention

We keep your information only as long as necessary to provide our services, meet our legal and accounting obligations, and support our legitimate business needs.

Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

You may unsubscribe from marketing emails at any time using the link in the message, opt out of text messages by replying STOP, and request that we update or delete your personal information by contacting us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy? Call us at (904) 506-7656 or reach out through our contact page.