Stained driveway before cleaning and spotless afterwards

HOA Letter About Your Driveway or Roof? Fix It Fast

August 05, 2026

A letter from the HOA is annoying, but it is also usually easy to resolve. Most exterior violation notices in this area come down to three things, and all three are a single afternoon of work.

What these letters usually say

Across the master planned communities around St. Johns County, the wording varies but the substance is nearly always one of the following:

  • Mildew, algae or discolouration on the exterior of the home
  • Black staining or streaking on the roof
  • Driveway, walkway or curb showing organic growth or stains
  • Fence or mailbox post with visible mildew

These are cosmetic standards, and they exist because uniform curb appeal protects property values across the neighbourhood. The good news is that meeting them is straightforward.

Read the deadline first

Most notices give you somewhere between fourteen and thirty days to correct the issue before fines start. That is usually plenty of time, but it is worth checking the date before anything else and getting on a schedule early, especially in summer when everyone else in the neighbourhood received the same letter.

If your letter has a deadline coming up, tell us when you call. We work around correction windows and can usually get you on the schedule quickly. (904) 506-7656

The roof one is the important one

If the notice mentions black streaks on your roof, this is the one to be careful about. Those streaks are a bacteria called gloeocapsa magma that feeds on the limestone filler in asphalt shingles. It is a real problem, not just a cosmetic one.

What matters is how it gets removed. High pressure will take the streaks off and take your shingle granules with them, which shortens the life of the roof and can void the manufacturer warranty. The correct method is soft washing, which uses cleaning solution and very low pressure.

If a company offers to "power wash" your roof, get a different company.

Driveways and walkways

Driveway violations are the most common of all. The fix is concrete cleaning with a flat surface machine, which produces an even finish across the whole slab rather than the striped look you get from a handheld wand. Curb strips and the walkway to the front door are usually included, and they are often what the HOA is actually looking at.

House exterior

Mildew on siding, soffits and gutters is handled with soft washing rather than high pressure. Vinyl, stucco and painted surfaces do not need force, they need the right solution and a gentle rinse. High pressure on siding can force water behind it, which creates a much more expensive problem than the one you started with.

Getting it documented

Many HOAs want confirmation that the work was done. Take a photo before and after, and keep your invoice. If your management company asks for proof, that is normally all they need. We are happy to provide an itemised invoice listing exactly which surfaces were cleaned.

Avoiding the next letter

In this climate, once a year is the realistic maintenance rhythm for most homes. Homes with heavy tree cover, north facing walls or a lot of shade sometimes need the roof and shaded elevations done more often.

We work throughout St. Johns, Fruit Cove, Oakleaf Plantation, Fleming Island, Ponte Vedra and surrounding neighbourhoods and know what the local associations tend to flag.

Key takeaways
  • Check the correction deadline on the notice before anything else.
  • Roof streaks must be soft washed. High pressure can void your shingle warranty.
  • Driveways should be done with a flat surface machine for an even finish.
  • Keep the invoice and before and after photos in case the HOA wants proof.

Frequently asked questions

How quickly can you clean my house after I get a notice?

Tell us your deadline when you call and we will work around it. Most residential jobs are completed in a single visit.

Will cleaning the roof damage my shingles?

Not when it is soft washed. Soft washing uses cleaning solution and very low pressure, which is the method asphalt shingle manufacturers accept. High pressure is what causes damage.

Does the HOA usually want the driveway and the curb?

Often yes. Many notices reference the driveway, the walkway and the curb strip together, so it is worth having all of them done in the same visit.

Can you provide proof for my management company?

Yes. We provide an itemised invoice showing which surfaces were cleaned, and before and after photos are easy to capture on request.

How do I stop getting these letters?

A yearly exterior cleaning is enough for most homes in this area. Heavily shaded properties may need the roof and shaded sides done more frequently.

Free quotes across St. Johns, Clay and Duval counties. Call (904) 506-7656 or request a quote online.

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